Cruise Month

I’ve been in the travel industry since March 2003 and after 23 years, it’s safe to say travel isn’t just my job - it’s my life.  I’ve worked across both leisure and corporate travel in consultant and management roles, which means I know the industry inside and out and how to make trips work smoothly, even when they’re a little bit complex.

I bought House of Travel Whanganui in 2019 and what a ride that’s been.  Through COVID, tough times and a full rebuild, my love for travel and this industry has only grown stronger - along with my appreciation for the incredible clients who trust me with their holidays.

I’m passionate about adventurous, experience-rich travel.  My own journeys have taken me across the globe - from European river cruises and Serengeti safaris, to bullet trains in Japan, eating my way through Vietnam, wandering tea plantations in Sri Lanka and expedition cruising in the Philippines.  I love helping my clients travel deeper, not just further.

Together with my partner, we’re raising four kids and showing them the world one adventure at a time. Next up for me personally is a trip I’m incredibly excited about — travelling from Jordan to Egypt, then attending ANZAC Day in Gallipoli.

I’ve twice been recognised as one of House of Travel’s Top 12 Consultants, but what really drives me is planning unforgettable holidays for my clients. I bring energy, honesty and a no-hold-back attitude to every trip - because great travel should leave you with stories, not just photos,

Carla

For over 20 years, I’ve had the incredible privilege of helping people explore the world. From weekend getaways to once-in-a-lifetime journeys, I’ve sent travelers to every corner of the globe—each trip teaching me something new and deepening my passion for travel planning.

What I love most is working with people to craft experiences that go far beyond just itineraries and bookings. Whether it’s a romantic escape, a family adventure, a cultural deep dive, or a soul-searching solo trip, I take the time to understand what matters most to you. Together, we create meaningful, memorable journeys that you’ll carry with you for a lifetime.

In the past few years, the travel landscape has changed dramatically. Flight disruptions, evolving health regulations, and new requirements have made things more complicated than ever. But with experience comes adaptability. We've become experts at staying ahead of the curve—navigating changes with confidence, keeping you informed, and ensuring your plans stay on track no matter what.

My goal is simple: to take the stress out of travel so you can focus on the joy of discovery. From the moment we start planning to the moment you return home, I’m here to make your experience smooth, enjoyable, and truly unforgettable.

Travel might be more complex today—but that’s exactly why having someone in your corner makes all the difference. Let’s plan something amazing.

Esther

I've been in the industry for over 25 years and love creating amazing holidays from Tours, Cruising, Luxury holidays through to Expeditions.

My aim is to turn the ordinary into extraordinary where clients have wonderful memories for years to come.

?Lisa

I’m Natalia - Travel Fairy!? 

I love crafting trips that blend discovery, comfort, and a little bit of magic.

My initial introduction to the world of travel was becoming a flight attendant after my graduation many moons ago! This gave me first-hand knowledge of flights, airlines and fuelled my own love of travel alongside other travellers.

I’ve visited more than 30 countries, lived in Russia, Thailand, and India,  and travelled widely across Europe and Asia. Each experience has helped me become familiar with both budget and luxury styles of travel (and everything in between!).

As a mum of two, I’m also an expert in travelling with children from toddlers to teens, and I know how to make those trips smooth and enjoyable to all!

With so many years in customer service and the travel industry, I understand and I’m attentive to my clients’ needs and preferences, creating journeys that match their personality and style of travel — from solo travellers and couples to families and all kinds of groups.

I see every journey as a beautiful puzzle. With care and attention, I bring all the pieces together to create your seamless and unforgettable experience.

So, whether you are planning a family holiday, peaceful escapes, or a once-in-a-lifetime journey, I’d love to help.  

Let’s have some fun & bring your travel dreams to life together!

Natalia