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Melbourne Frequently Asked Questions

What is the best time of year to visit Melbourne?
If you want to experience Melbourne's culture and cuisine, nightlife and arts then, travel between March and May or September and November, when the weather is mild and the city is full of life. Enjoy the spring and autumn colours in Melbourne's parks and gardens, and explore its diverse neighbourhoods. Don't forget to check out Federation Square, St Kilda Beach, the Melbourne Zoo, and the Queen Victoria Market.

Where are the things to do in Melbourne?
Name your passion and Melbourne can match it. Explore Melbourne’s eclectic precincts and fringe suburbs and dive in to uncover quirky restaurants for cheap, filling lunches; coffee worth boasting about; underground art; hidden dens and rooftop bars; green spaces; fancy places; and some good yarns along the way.

Melbourne is the gateway to Victoria’s world-class wineries, natural springs, peninsulas, spectacular coastline and alpine villages. Don't miss a visit to St Kilda Beach, the Melbourne Zoo, and the historic Queen Victoria Market. There is no shortage of things to do in Melbourne, with so much to offer right on your doorstep. If you're planning a holiday in Sydney & NSW, explore our Melbourne travel guide crafted with help from our Melbourne experts to make the most of your trip. 

How to find the best holiday package to Melbourne?
Visit our Melbourne deals section on our website or sign up for our newsletter to get the latest holiday package deals sent straight to your email.

Where to stay in Melbourne?
Melbourne offers a range of accommodations to suit every budget. The CBD is perfect for those who want to be close to major attractions and public transport. For a more bohemian vibe, consider staying in Fitzroy or Carlton. Southbank and Docklands offer modern hotels with stunning city views.

What should I pack for my trip to Melbourne?
Melbourne's weather can be unpredictable, so pack layers. Include comfortable walking shoes, a light jacket, and an umbrella. In the summer months bring sunscreen, a hat, and sunglasses. In the winter (June to August), pack warmer clothing and a coat.

Do I need travel insurance for Melbourne?
Yes, it is highly recommended to have travel insurance for your trip to Melbourne. We offer a range of travel insurance options suitable for travel to Australia. Find more information on our website.

Can I use New Zealand dollars in Melbourne?
No, you will need to exchange your New Zealand dollars (NZD) for Australian dollars (AUD). Currency exchange services are available at airports, banks, and exchange bureaus. Most credit and debit cards are widely accepted.

Do I need to hire a car to get around in Melbourne?
Hiring a car is not essential in Melbourne as it has extensive public transport system, which includes trams, trains, and buses. The free City Circle Tram is great for getting around the CBD. However, we recommend renting a car if you plan to explore the beautiful regional Victoria.

Where is the best place for shopping in Melbourne?
Melbourne is a shopper's paradise with a variety of options. Visit Bourke Street Mall for high-street fashion, Chadstone Shopping Centre for luxury brands, and Queen Victoria Market for fresh produce and unique souvenirs. Explore the laneways and arcades in the CBD for boutique shopping and quirky finds.

How can I get around Melbourne without a car?
Melbourne has an efficient public transport system. Use trams, trains, and buses to get around the city. The Myki card is a convenient way to pay for all public transport. For shorter trips, consider rideshare services like Uber and taxis.


Where are the best places in Melbourne for food and drink?
Melbourne is Australia's culinary capital so whether you're craving Italian, Asian, or something else, Melbourne has you covered. You'll find mouth-watering restaurants and cafes all over the city, but here are some of our favourites. For a taste of Italy, head to Lygon Street in Carlton and enjoy pizza, pasta, and gelato. For a variety of Asian flavours, check out Chinatown in the CBD and sample dumplings, noodles, and more. For the best brunch in town, don't miss Fitzroy and Collingwood, where you'll find hip cafes and cool bars. Make sure you try the best coffee and bagels in Melbourne at Manchester Press café in a converted warehouse in Rankins Lane - it's usually packed, so get there early.

What are some family-friendly activities in Melbourne?
Melbourne is a great destination for families. There's plenty of things to do for the whole family in Melbourne from interactive museums and kids' festivals to zoos and wildlife parks. You can enjoy the natural beauty of the Royal Botanic Gardens, explore the interactive exhibits at Scienceworks and the Melbourne Museum. If you are looking for some fun and excitement, take a trip to Luna Park in St Kilda for amusement rides and games.

Meet our Victoria specialists

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Minji Park

Minji Park

House of Travel Christchurch City

Minji is our Japan specialist in Christchurch. Born and raised in South Korea, her passion for travel began at an early age. This passion led her to study tourism management and become a tour guide in both Japan and Southeast Asia.

 

Minji has spent most of her tour guide career in Japan, leading tours across the country and gaining an in-depth knowledge of the region. She has also guided tours in Thailand, Cambodia, Vietnam, and Laos, and has backpacked extensively throughout Europe, Australia, and Canada. Minji has lived in London, Vancouver, and Sydney, spending at least a couple of years in each country.

 

 

My top travel tips

  • Pack as light as you can (except for cruises). Heavy luggage can be tedious to manage and exhausting just getting on/off trains. 
  • Try to pre-book and pay in NZ dollars. If you pay locally, you will need to pay in local currency and the banks will apply their exchange rates plus international transaction fees. 
  • Utilise your stopover opportunities. Two holidays, one ticket, you are basically genius.

Years in the industry: 14
No. of countries visited: 30+
Favourite place to visit: Japan
Next place on the list to visit: Safari in Africa

"Investment in travel is an investment in yourself" - Matthew Karsten


Why I love travel 

I love meeting new people, discovering new cultures, tasting new food and beers and having new experiences. Travel is the best way to tick all the boxes and be inspired. 

It is exciting and rewarding to help make my clients' holiday easier with better value and making it more memorable with my travel knowledge and organisation skills. I just love talking about travel, and hearing about their holiday when they return home is the best part of my job. It is very rewarding to hear what a great time they had. I am continuously learning about new travel destinations and new products and experiences so I never get bored. 


My top destinations

  •  Japan – Japan is the country that I have travelled through the most and I can never tire of it.  Japan offers so much, from old historic shrines and temples to the most modern architecture and latest technology, fascinating culture, beautiful nature areas and incredible food. It is also a very safe and easy place to travel so I recommend it for all types of travellers.
  • Spain - I love the Andalusia region in particular, including Granada and Ronda. You feel like you are walking back in time, or perhaps through a movie set with the many sublime landscapes, spectacular vistas and famous historic sites. A warm evening drinking sangria with some delicious tapas over a view of Alhambra is a personal favourite. 
  • Vietnam - you can have an amazing experience within a very affordable budget. In one day, you will see more motorbikes than you have seen in your entire life. Interesting French Colonial architecture and indigenous castles and villages, beautiful beaches and rice paddies, the little art and culinary boutique town of Hoi An, unique and delicious food, UNESCO Heritage site Ha Long Bay and much more. 
  • Galapagos - If you are into wildlife, this is one of the ultimate places in the world to visit. I still say Galapagos was the best travel experience in my life. The everyday encounters with unique species of sea lions, turtles, tortoises, all different types of birds, penguins, sharks, rays, marine iguana are unforgettable. The best part for me was diving amongst schools of hammerhead sharks and eagle rays inside the crater of a submerged volcano.


What's in my suitcase

  • Foldable backpack - It is the best thing ever. I always put one in my bag, and it is perfect for a casual day out exploring.
  • Travel organiser bags - I have one for clothes, one for underwear/socks and one for toiletries. It will make your pack/unpack so much easier. 
  • Compact rain jacket and small collapsible umbrella - You will always have some rain during your holiday but unless you are expecting lots of it, you don't want these items to take too much space in your travel bag. 

Minji

Alison Jenkins

Alison Jenkins

House of Travel Hamilton East (formely Calder and Lawson)

Having a love of travel, I completed a Bachelor of International Tourism Management in 2013.

After a 6 month stint working at Walt Disney World in Florida I returned to NZ and started my career in the travel industry.

After three years I was feeling the itch to travel again so I decided to embark on my second OE and moved to the UK. Living and working there allowed me to travel Europe extensively and my favourite country to date would be Poland. I returned to NZ in 2020.

Alison
Charlotte Coles

Charlotte Coles

House of Travel Riccarton

I absolutely love organising travel and turning every trip into a seamless adventure that’s perfectly tailored to you. My passion for travel is all about the details—whether it’s finding the best local spots, securing that perfect beachfront hotel or ensuring you have unforgettable experiences at every turn.

I’m all about creating stress-free, personalised journeys that suit your style, making sure every part of your trip is smooth, fun, and unforgettable. With me on your team, you’re in for a trip that’s as unique as you are!


Charlotte

Hannah Brown

Hannah Brown

House of Travel Wanaka

Always with a smile I will be just as excited and passionate about your future adventures as you are! Originally from the UK I've spent the last 10 years travelling around the globe before finally settling in heavenly New Zealand.

Here I've turned the joy of travel into a profession I love. I enjoy nature, the beach, spending time with loved ones and exploring new places especially on the open road or by cruise.

I believe the biggest adventure you can take is to live the life of your dreams!

To me, traveling is so much more than a simple trip or relaxing vacation; it is a journey that always leaves me transformed and forever changed by the experiences presented. I have had the pleasure of visiting too many countries to count from backpacking on a shoestring budget around Asia to going all out on a private luxury adventure filled holidays such as trekking Machu Pichu! 

My firsthand recommendations will ensure that your destination choices, no matter how uncommon, are always extraordinary. No matter what you are looking for, whether it’s a bucket list adventure or something that completely takes you off the grid, you can count on me to open doors to the most exceptional experiences and enhance every travel adventure.


Hannah


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