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Travel has been an integral part of my life for over 20 years, and I can't imagine pursuing anything else.  This year, I proudly celebrate my 17th year with House of Travel Papamoa, where I truly love being a 'hottie.' Our store boasts a fantastic team culture that makes coming to work a joyful experience every day.

I find immense satisfaction in crafting bespoke itineraries that transform my clients' dreams into reality.  While the USA remains my favourite destination, my travels have also taken me through the stunning landscapes of New Zealand, the enchanting South Pacific, vibrant Australia, diverse Europe, and picturesque Canada and Alaska. This year (2024), I had the incredible opportunity to experience the magic of South Africa, where witnessing wildlife in their natural habitat is nothing short of breath-taking. Being on safari brings you so close to majestic animals, just meters away, creating unforgettable memories. 

Remember, your holiday begins the moment you step through our door. I invite you to share your vision of the perfect getaway—how it looks and feels, any research you've conducted, and your essential must-haves. The more we delve into your aspirations together, the more extraordinary your holiday will be!

Charlotte

My travel journey began with a solo adventure to New York at 21-and I've been hooked ever since! Fast forward a few years and I've had the absolute joy of exploring over 20 countries.

From wandering through ancient cities to tasting street food in hidden alleyways, I thrive on discovering new places, flavours, and cultures. 

I found my way into the travel industry while searching for a career that truly lit me up-and I've never looked back. 

Today, I get to turn wanderlust into reality by crafting unforgettable holidays for our local community and curious travellers from all over the world.

Planning a trip should feel exciting, not overwhelming. I'm here to take the stress out of travel and help you design a getaway that's as unique and joyful as you are. 

Got ideas? Let's dream big and make it happen-together!

Melissa

My passions are travel & people which is why I love what I do! I love to share in the excitement of your travel planning and help create your dream holiday! I also understand there is not a one size fits all for travel and will ensure your holiday is individualised to you!

I've been lucky enough to visit so many amazing countries of the world and I would love to help you do the same whether it is a family trip to Aussie, a river cruise in Europe, relaxing Island getaway or an adventurous safari in Africa. 

My office hours are: Monday, Wednesday & Friday 9am -3pm

Lisa