China

Lisa

Travel really is my passion and I perhaps love organising it just as much as the actual travelling. Being able to open up options for people they had no idea they could accomplish is truly exciting. I love the scope of what we can accomplish as a travel agent; our systems, knowledge and relationships with the right people all add up to being able to organise a truly memorable trip. I’ve done it all from tours, safaris, ocean and river cruises, adventure travel, self-drives, rail journeys, family travel specialising in all things Disney and I love to share my knowledge to help you achieve the trip of your lifetime.

Outside of the office I like to spend my time skiing, horse riding, tramping, scuba diving, getting outside on our lifestyle block with my two little girls or enjoying a glass of pinot with a side order of chocolate mousse.

Years in the Industry: over 20

No. of countries visited: 50+

Favourite place to visit: Niue, no wait Cuba, hmm no maybe it’s Egypt….. Or Italy….

Next place on the list to visit: Disneyworld

·       “The world is a book and those who do not travel read only one page.” – Augustine of Hippo

Why I love travel?

Travel gives us our greatest stories, our most cherished memories and countless irreplaceable learnings that we can choose to pay forward to others. It teaches us about ourselves and each other, it broadens our horizons and, just like a reset button, it forces us to refocus on what really matters.

My travel tips:

• Pack your patient pants; Don’t sweat the stuff you can’t control. Your trip is much too short to stress. Did you miss your bus? No worries, there will be another one.. ATM out of money? Great! Take an unplanned road trip over to the next town and explore. I know it can be hard sometimes, but just take a deep breath and remind yourself that it could be worse.
• Focus on value over deals. It’s so easy to not look past the initial $ signs when organising your trip but how much extra will there be in added costs once you are at your destination, lost time or enjoyment is that initial saving really going to cost you once you are there.
• Wake Up Early To Avoid Crowds. Rise before sunrise to have the best attractions all to yourself while avoiding large tourist crowds. It’s also a magical time for photos due to the softer light and often providing great opportunities to interact with locals getting ready for their day. Sketchy areas are less dangerous in the morning too. Honest hardworking people wake up early; scammers and criminals sleep in…

My top 5 favourite destinations:

• Rio De Janeiro – Such an incredibly vibrant city. Imagine, having dinner in a local favela, no other tourists in sight and locals from ages 1-99 all together, laughing, dancing to the live music, everyone talking to everyone. A local group of young people came down the street performing the traditional capoeira martial art/dance and everyone heads outside to watch and cheer them on. It is always the people that make the place and Brazil’s people are very bit as colourful as this amazing city.
• Europe River cruise – A true holiday. Pull up each day in a different location, right in the heart of things, wander off the boat and go for it. Return when you feel like it to every luxury you could want, top class food and drink and every room has a front row view. No crowds, most ships have under 200 passengers and a great option for both first time travellers and more experienced as you tend to visit many of the smaller and often less visited towns.
• Rocky Mountaineer train journey – Starting in Banff, which really feels like the Queenstown of Canada and ending in Vancouver, a stunning city just a few minutes’ drive and from the beautiful redwood forests this train journey is must do travel experience. Seeing the spectacular scenery of the Rockies from the comfort of your warmed up spacious leather seat, the mountains are not just to either side but also above you through the glass roof of the train.
• Borneo – Here you can combine stunningly beautiful beach resorts with a visit to the jungle; see the Proboscis monkeys, baby turtles being released into the ocean and one of the only places in the world to see Orangutans in their native habitat. One of the least explored areas on the planet with many adventures to be had but you don’t need to skimp on luxury.
• East Africa Safari – It is a strangely exciting experience to be told not to wander too far from your tent at night because wild animals are really all around you. From elephants wandering through our camp one evening, to hearing bison grazing in the grass around us while sleeping, Africa really is as wild as you hope it will be. So many travel experiences these days are replicas – shows put together for your enjoyment. Africa definitely is not; it could not get much more real. Seeing orphaned baby elephants playing football with each other, wandering over to you reaching out their trunk so smell you as you stand behind only a rope fence watching their antics is just one of the incredible experiences on offer in this amazing location.

What’s in my suitcase?

• A dog bed. I kid you not. These days I’m travelling with two little ones in tow and as strange as this sounds it’s a life saver on long haul flights-pair it with one of those big inflatable pillows that go where your legs usually do and you have a comfortable bed for the little ones to curl up in.
• A dirty laundry bag. One easy spot to place all the worn things and easy to take to the laundry with you while travelling or dump in the machine when home.
• Earplugs. I need a good nights sleep be ready to do everything I have planned for the next day on my holiday and you just never know what noises you might want to shut out while travelling.

Melissa 

I have been in the Travel Industry for over 10 years, starting off primarily selling Australia, then moving to House of Travel in the Product Department where I was for 4 years as a South Pacific Destination Expert. In April 2023, I was given an opportunity to work here at House of Travel Ellerslie in a retail role. Here I have discovered a love of creating and curating holidays for all types of travellers to ensure they have the best possible experiences while there. 

Cassandra Lyes-Peterson

Chris has travelled the globe several times over... with his 30 plus years' experience in the industry he is unquestionably efficient and knowledgeable when it comes to organising any form of travel!

Chris' passion for his career is evident in all holidays he organises. His personal travel experiences compliment his leisure travel background, as he can think outside the box logistically and ensure that all your travel needs are met, and you are guided throughout your journey. 

"Whether your travel dreams are exploring the rugged West Coast of New Zealand to a luxury break in Fiji, I am 100% committed to ensuring you have the best experience planning and fulfilling your dream holiday." 

Outside of work, you will find Chris in the great outdoors having fished his way throughout New Zealand, hiked the Inca Trail in Peru, skied the Canadian Rockies, just to name a few. 

Work, save, travel, repeat. 

Why I love travel: 

There is so many different cultures to experience and history that goes way beyond New Zealand's few hundred years of course - stunning natural beauty can be enjoyed all over the world.

My travel tips:

• If you are there - do it. Travel is all about experiences that create wonderful memories, so don't regret not doing something because you were concerned about the price - the bank won't mind and you will talk about it for years to come. 
• Pack light as you can always find a laundromat - though I do need to take me own advice! 
• Find the most comfortable walking shoes you can find and break them in before you go. You will probably do lots of walking in some countries .... old European cobbled streets can take a toll. 
• Be prepared to and learn how to tip so you don't get thought of as a bad tourist - most of the world tips for service and yet it's so foreign to us, but very important to do so. 

My top 5 favourite destinations: 

• Pacific Islands - a close tropical beach escape. The rest of the world dreams of these exotic locations and they are just there for us. 
• Canada - amazing wilderness experiences on a grand scale.
• Italy - organised chaos! I just love the expressive personalities of the people, as well the fabulous food and drink and amazing history. 
• Vietnam - a bit of everything from great beaches to amazing food and stunning rural scenery and different minority cultures.
• Mediterranean Cruise - why not take your hotel with you - wake up each day with a new culture and experience to be had - this is the place to cruise!

What's in my suitcase:

• Too much - I must do better!
• One universal adaptor and a 4 plug New Zealand multi box

Chris